Legal notice

Hotel Louxo La Toja, in compliance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, informs you that: Hotel Louxo La Toja, in compliance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, hereby
of Information Society and Electronic Commerce, informs you that:

Its company name is GACAMAR, S.A.
Its tax identification number is A36046837.
Its address is Isla de La Toja, s/n, 36991, O Grove (Pontevedra) Spain.
Its contact telephone number is 986730200.
Its contact e-mail address is administracion@louxolatoja.com.
It is registered in the Mercantile Register of ……………….., Volume …………….., Folio ……….., Inscription
……, Sheet no. ………………..
And it has administrative authorisation/licence of activity no. ……………….. issued by
……………………….

Privacy Policy

The personal data linked to this website complies with the requirements of Regulation (EU)
2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the
natural persons with regard to the processing of personal data and on the free movement of such data, Organic Law 3/2018
of these data, the Organic Law 3/2018 of 5 December 2018 on the Protection of Personal Data and guaranteeing
of Personal Data and guarantee of digital rights and other legislation in force on data protection.
Who is responsible for the processing of your data?
The party responsible for the processing of your data is GACAMAR, S.A., with NIF A36046837, domiciled in Isla
de La Toja, s/n, 36991, O Grove (Pontevedra) Spain, telephone number 986730200 and e-mail address
contact administracion@louxolatoja.com.
What is the purpose and basis of legitimacy for which we process your data and for how long do we keep it?
how long do we keep them?

Details of the people who contact through the form and the other means indicated in the contact section.
contact section. We process your data to manage your requests for information, queries, suggestions or complaints,
queries, suggestions or complaints. We may process your data for this purpose because we have a
legitimate interest in attending to the communications necessary to be able to carry out our activity and we will keep them for as long as it
activity and we will keep it for as long as it subsists.
Data of persons making a reservation (confirmation, modification, cancellation, payment, etc.):
2.1 Management of the pre-contractual/contractual relationship. We may process your data for this purpose
because there is a pre-contract/contract and a legitimate interest in its formalisation and execution.
2.2 Accounting management. In the event of collection, we may process your data for this purpose because there is
a legal obligation established in the Royal Decree of 22 August 1885, publishing the Commercial Code.
Code of Commerce.

2.3 Fiscal management. In the event of collection, we may process your data for this purpose because there is a legal
legal obligation established in Law 58/2003, of 17 December, General Taxation and other applicable legislation.
applicable legislation.
Your data will be kept for the time necessary to achieve the aforementioned purposes and,
duly blocked, for the longest period of limitation in accordance with the applicable legislation.
applicable legislation.

Data of persons purchasing a voucher or experience:
3.1 Management of the contractual relationship. We may process your data for this purpose because there is a contract and a legitimate
contract and there is a legitimate interest in its performance.
3.2 Accounting management. We may process your data for this purpose because there is a legal obligation to do so.
established in the Royal Decree of 22 August 1885 publishing the Commercial Code.
3.3 Fiscal management. We may process your data for this purpose because there is a legal obligation to do so established in Law 58/2003, on taxation.
established in Law 58/2003 of 17 December 2003 on General Taxation and other applicable legislation.
Your data will be kept for the time necessary to achieve the purposes indicated and,
duly blocked, for the longest period of limitation in accordance with the applicable legislation.
applicable legislation.
Data of persons who subscribe to the newsletter. We process your data to promote
our activity, to send you information about exclusive offers and news. We may process
your data for this purpose because you have given us your consent and we will keep it for the time necessary for the
necessary to achieve the stated purpose and, duly blocked, for the longest period of limitation in accordance with the law.
in accordance with applicable law.
Data of people who leave a comment or rating. We process your data to publicise and
and evaluate the quality of our products and services. We may process your data for this purpose
We may process your data for this purpose because we have a legitimate interest in promoting and continually improving our business.
We will retain your data for as long as necessary to achieve the stated purposes and, where appropriate, blocked for the period of time necessary to process your data,
duly blocked, for the longest period of time in accordance with applicable law.
applicable law.
Data of persons who send their curriculum vitae through the employment section. We process your
data to manage your participation in our selection processes. We may process your data
for this purpose either because you have given us your consent when submitting your self-application, or
because there is a pre-contractual relationship by participating in an open recruitment process and we will keep your data for this purpose.
we will retain it:
a) In case you have submitted your self-application, for a maximum period of one year.
b) If you participate in a selection procedure until the end of the procedure. After the
After the end of the selection procedure, they may be kept for a maximum period of one year in the event that we have a legitimate interest in assessing your profile for a maximum period of one year.
legitimate interest in evaluating your profile for future vacancies.

Do you have to provide us with your details?
The details of people who make a booking, people who buy a voucher or experience and people who participate in an open selection process are
experience and those of persons participating in an open selection process are necessary to formalise the relationship.
to formalise the relationship, without them it will not be possible to conclude or execute the corresponding contract or to
without them, it will not be possible to conclude or execute the corresponding contract or manage your application.
To whom will your data be communicated?

The data of the persons who contact through the form and the other means indicated in the contact section, those of the persons who subscribe to the newsletter and those of the persons who subscribe to the newsletter and those of the persons who subscribe to the newsletter.
in the contact section, those of people who subscribe to the newsletter and those of people who send their curriculum vitae will not be
who send their CV, will not be passed on to third parties. They will be communicated to our data processors
necessary for the correct provision of the services contracted from them.
to them.
The data of persons who make a reservation, purchase a voucher or experience, will be communicated to
will be communicated:
a) To the Tax Administration the data that are necessary to comply with
legal obligations.
b) To banks and payment gateways the data that are necessary to make bank deposits and payments derived from the
and bank payments arising from the contractual relationship.
c) To insurance and reinsurance companies, insurance and reinsurance brokers, lawyers,
lawyers, solicitors, courts and tribunals, the data that are necessary for the management of the collection/crediting of
collection/crediting of indemnities or for the handling, exercise or defence of claims.
d) To our data processors when necessary for the correct provision of the services contracted to them.
services contracted to them.
The data of the persons who leave a comment or rating will be communicated to the rest of the users of the
users of the website (only their name).
Will your data be transferred to third countries?
When using the Mailchimp platform to send information about exclusive offers and news, your data may be transferred to third countries.
exclusive offers and news, there could be an International Transfer of your data to the USA or to any other country in which your
any other country in which its subcontractors maintain operations. In accordance with Mailchimp’s
Under Mailchimp’s Data Processing Addendum, data transfers outside of the European Economic Area will be carried out by means of
European Economic Area will be carried out through standard contractual clauses or alternative transfer solutions.
alternative. Further information is available at: https://mailchimp.com/legal/data-
processing-addendum/#6._International_Transfers.
What are your rights when you provide us with your data?

Access: the right to obtain confirmation as to whether or not we are processing your personal data, to know what it is, what it is used for, how long it will be kept, where it comes from and whether it is stored.
what it is, what it is used for, how long it will be kept, its origin and whether it has been or will be communicated to a third party.
communicated or will be communicated to a third party.
Rectification: the right to request the rectification of inaccurate data and the completion of incomplete personal data.
incomplete personal data.
Deletion: the right to request the deletion of personal data when they are inappropriate, excessive or no longer
inappropriate, excessive or no longer necessary for the purposes for which it was collected, including the right to be forgotten.
the right to be forgotten.
Opposition: the right to object, in certain circumstances, to the processing of your personal data or to request that it be deleted.
your personal data or to request that the processing be stopped.
Limitation of Processing: the right to request, in the circumstances provided for by law, that
not to have your data processed beyond the mere conservation of the same.
Portability: the right to receive personal data in a structured, commonly used, machine-readable format and to be able to
and machine-readable format, and to be able to transmit it to another data controller, whenever technically possible.
technically possible.
Right to withdraw consent: in the event that the legitimate basis for the processing of your data is your consent, you have the right to withdraw your consent.
you have the right to withdraw your consent at any time. If you do so, this will not
If you do so, any data processing that may have been carried out previously will not be affected.
Where can you exercise your rights?
The exercise of rights must be made in writing, addressed to Isla de La Toja, s/n, 36991, O
Grove (Pontevedra) Spain or by e-mail to administracion@louxolatoja.com. GACAMAR, S.A.
provides you with forms for the exercise of your rights, which can be obtained
at the address or via the e-mail address indicated above. For further information, please contact
www.aepd.es.
Do you have the right to lodge a complaint with the Supervisory Authority?
In the event that your rights have not been respected, you can lodge a complaint by writing to the Spanish Agency for the Protection of Personal Data.
in writing to the Spanish Data Protection Agency located at Calle Jorge Juan, 6-28001-Madrid
or using the electronic headquarters: https://sedeagpd.gob. In both cases, you must accompany the relevant
relevant documentation.